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Services and Policies » Privacy and Security

At YogaCaraShop, we understand your concerns about online security and privacy. We appreciate the trust you place in YogaCaraShop.com, and we are committed to respecting your privacy and the security of your personal information. Any personal information that you may share with us is kept absolutely private. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.

We hope this policy statement provides you with answers to the questions you may have about our privacy and security policies. If you have further questions, please contact us by e-mail anytime.

In order to provide the services you request, process and track your order, we ask you for certain kinds of personal information such as your name, e-mail address, postal address, phone number and credit card number.

In some instances, we contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research assistance in maintaining and managing customer information. Some of these vendors are given access to some or all of the information you provide to us, including your e-mail address and credit card information, and may use cookies on our behalf. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than YogaCaraShop.

YogaCaraShop regularly uses cookies (and other similar tracking technologies) to help us keep track of your order as you visit on our site. Cookies are small data files that are stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you. For example, we use cookies to:

  • Remember what items are in your Shopping Bag
  • Recognize you when you return to our Web site
  • Enable you to use Express Checkout, if you have created an account at YogaCaraShop.com
  • Study how our customers navigate through our Web site and which products they request in site searches.

How do I request to be removed from your e-mail lists?

If you do not want to receive our e-mails, you may submit your request via email with the subject line unsubscribe to YogacaraShop.com. In addition, if you have received an e-mail from YogaCaraShop, you may also respond with the word “unsubscribe” in the subject line.

How do we secure information on the web site?

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association’s privacy standards.

The YogacaraShop.com web site makes use of Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted to YogaCaraShop.com. Your computer must be SSL-enabled to ensure secure transfer of your credit card information. When we transfer and receive financial and other types of sensitive information, we redirect visitors to a secure server.

We use PayPal for any payment methods: credit and debit cards, PayPal or “Pay me later”. You’re safer when you know who’s on the other end of a transaction. That’s why PayPal provides a seller verification system. If you ever see a transaction in your account that you didn’t authorize, report it immediately. PayPal will begin an investigation and help you get your money back.

Links to Other Sites

Sometimes we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of YogaCaraShop and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Questions or Comments?

For questions, suggestions or assistance, we invite you to contact us: customercare@yogacarashop.com or 201-707-1571.